Return Policy

All items sold on Doubleglamour Stores, under certain conditions,
can be returned within a period of 3 days from delivery date within
Lagos while outside Lagos is 7 Days,
After this period, we do not accept returns. We advise you to contact the
manufacturer if the product has a warranty.

there be any item damaged due to our transportation, please contact our
customer service within 24 hours for claim purposes. Remember to send back all
items including the free promotional items that came with the purchase. If
forgotten, the return will not be accepted. Products in the categories below are not
eligible for return:

  • Products
    that have been installed, tampered, used, or altered from their original
  • Products
    damaged due to misuse
  • Products
    in the Food or Drink category
  • Products
    in the Books category
  • Products
    with broken package seals

For change requests on items that are not defective but approved
for return by the seller, you will be entitled to a replacement.